- Morning program:
Strengths: a) uplifting, began on time
b)
Terrific presentation by Jordan Case. Very inspiring
c)
Very Good
d)
Host did a great job. Lexus presentation excellent
e)
MC kept the program running smoothly.
Speakers adhered to their assigned times. Great questions from audience
f) Great facilitator – Kept things going. Great speakers and Key note speaker
(Jordan Case)
g) Chance to hear what others have done
h)
Jordan Chase’s presentation
i)
Jordan’s presentation was amazing
j) All the presentations were excellent. Lexus – outstanding!
k)
woman from Lexus – Activity “I can do that” was fun. Larry is a great mc.
l) Stayed on time
m)
5
p) started on time. Liked short exercise “I can do that” –
expand to an exercise to complete a small portion of our own applications
q)
Speakers were great
r)
very good
s)
Dan Fitzgerald, Basement Systems – Larry as MC made huge difference. The intro
of Baldrige Criteria explained really helped!
t)
It was a high energy morning with other speakers – kept momentum all day.
u)
Enjoyed presentations / power points very organized
v)
Everybody who spoke
x)
Jordan Case – excellent!
y)
Great speakers, Good pace; well organized
Opportunities for improvement: a) ok
g)
Workshop exercise too short
i) copies of all in the conference book
k)
woman from Lexus – I can do that – maybe next year have them respond to a few
Baldrige questions about their organizations and shate (?) to show they can keep
on their journey.
p)
coat rack
v) a little better write up ahead of time
2.
Lunch
Strengths: a) good networking
b)
Not sure if there is a way but would have liked to read abstracts of my
lunch/table mates(?)
c)
Good
d)
Great networking opportunity
f) Great idea making everyone sit at a
different table – (those)
g)
good opportunity to discuss issues
i)
networking and learning other businesses focus was very informative
j)
cuisine - opportunity to meet new
people
k)
Lexus woman – like having to sit with all new people and network with winners –
great idea.
l)
well done lunch food wise
m)
5
n)
enforced mixing of participants among tables
o)
good time for networking
p)
good food, dietary conscious. The day is very expensive for small business that
would like to bring a group
q)
Meeting and speaking with new people
r)
very good
s)
Still great! Works well!
t)
perfect location to wit with new pp!
u)
I like the fact that each table was labeled with the award winning company
v)
Cuisine, company
x)
Good food and conversation
y)
Provided opportunity for valuable networking
Opportunities for improvement: a) ok
g)
good as it is
j) serve ice tea or soda with lunch
k)
Go ahead and serve dessert and maybe a snack at the afternoon break – so it
wouldn’t take away from winner focus
l)
coffee sooner
u)
The room was a little noisy. It was
difficult at times to talk.
v)
A little longer so we can have dessert!
Suggestion for a facility for 2007 CQIA conference: a) Marriott Trumbull
b)
Have it here at Water’s Edge again, beautiful and food was good.
d)
Marriott/Rocky Hill (more centralized)
e)
Rocky Hill/ centralize in the state
f) Somewhere middle of the state
(centralized)
j)
this one is fine
k)
Good location – maybe hotel should work with you to make some improvements
l)
Old Saybrook Point Inn too small
p)
keep good food as the focus
s)
Water’s Edge is a tough venue to match… Keep it here, it’s beautiful!
v)
This place is great
- Afternoon program
Strengths: a) good flow
c)
Very Good
d)
60 second interviews
e)
Same as the morning session
g)
good
j) all presentations were very good,
particularly Stanley
Ask the audience for
questions before Larry asks questions of the speaker
k)
speakers of course (smiley)
l)
short interesting programs
m)
5
p)
letting all winners be recognized. Mater of ceremonies Mr. Janesky
q)
Great information
r)
very good
s)
Again having MC to tie everything together.
Larry was great and the new people know more about our organization
(CQIA) than ever before
v)
All the speakers except PB which mumbled a bit in a charming way.
y)
Interesting speakers
Opportunities for improvement: a) ok
k)
Didn’t get to talk to all winners – maybe have a card to hand out and you can
write down questions for them – The last activity could be asking these
questions and letting them answer
l)
Whole day should be shorter by 1 hour.
- Awarding many plaques
Strengths: a) good idea!
c)
went smoothly
d)
Worked out great - ?? ?? to recognize all good and great ideas.
e)
It’s great that so many organizations were able to be recognized
f)
everyone had a chance to say a few words
g)
good
h)
moved recipients along quickly
i) it was nice to hear in recipients words
what their innovations was
j) good idea to call on all winners to speak
k)
Nice to hear each winner speak. Gene – great idea on the slides to show who is
next.
m)
5
o)
Great to see all the winners recognized
s)
Letting silvers speak was helpful/entertaining and made them feel like part of
it all!
t)
the line up!
u)
It was great to hear from each of the award winners
v)
Asking everyone to speak
x)
quick and efficient process
y)
Interesting to hear from a variety of winners
Specific ways to improve: a) ok
b)
Everything was great.
j) Manage the time for speakers to keep from
taking too long
k)
If they already know they are winners then have them come before start of
conference for pictures.
p)
could all winners submit one (1) slide to show at 15 sec. talk.
V
----
- Overall rating of conference:
a) 4
c)
4
d) 4/5
e) 4.5
f) 5
g) 4
h) 4
i) 4
j) 5** Larry was
outstanding
k) 4
l) 4
m) 5
n) 4
o) 4
p) 4
q) 5
r) 5
s) 5 The best yet! By far!!!
t) 5(best)
u) 4
v) 4
w) 4
x)
5
y)
4.5 Larry was an excellent Master of Ceremonies. Bring him back next year!
k)
When are examiners recognized? Best
Practice Books are great!
- On the reverse side, please tell us how the
Connecticut Quality Improvement Award Partnership can help your organization
improve its performance excellence. Please include your name. Thanks.
i) Really appreciate the
award!
h) CQI Award motivates your organization to implement
best practices and drive better patient outcomes. Patient safety – great
innovative ideas, many saving ideas and especially employee satisfaction.
Kathleen Coyne
k)
Maybe start a “Quality Roundtable” to share best practices between companies
once a quarter
Thanks Shelia for having us at your conference. We had a very nice time.
From listening to your winners, you have some companies who should go to the
next level. I know that at Texas we
have training programs geared towards getting organizations to go to the next
level. Sometimes they are just scared of the time and resources involved.
Also have you though about sending a survey to all the past winners to find out: 1) Why they haven’t moved on to your next
level; 2) What would it take for them to apply for your next level? 3) What
support could you offer?
Thanks again! If any of your participants today would like to see our
applications or presentations or have questions in general, please have them
contact us at:
baldrige@parkplacetexas.com, our Baldrige e-mail box.
Thanks again – Come see us in
Texas, Kandi.
p)I would like the website to be easier to use. (Explain apps better)
Investigate web engines so that organization comes up under various searches.
Sheila Carmine is an excellent ambassador for this.
u)
The CQIA inspires me to work harder and to join my co-workers
to strive for excellence.
v)
More “how-to’s”. Really like the “I can do that.” Exercise. We need more! Robert Bessel COCC 860 674-7214
- Please write suggestions on the back that will be
forward to the Consortium of University Professors to improve the 2007 CQIA
Innovation Prize criteria. Thanks again.
i.
encourage human service
providers to apply
ii.
as the awards become
more competitive, maybe create categories; i.e., healthcare.
n) Found the theme of the meeting a little
ambiguous… innovation or quality or both.
Seems to be a mixture of innovative products and innovative approaches to
product quality improvement. Perhaps structuring the agenda (maybe stratifying
around products and product quality?
q) It will
help by networking and letting other agencies and companies understand needs of
people with special needs. It also
was a great experience for me.
Thanks Sheila. Rose Dockter.
r)
Suggest include small business innovators to join the university CIP
applications process
s) Sheila – This will help recruitment of
new blood! I say you are implementing my idea and even expanded on it with the
site visits and we can recruit new companies to come to each venue. This will help to increase participation
next year and get more applications in.
Sheila – This was by far the
best ever! Today was a great day… Thanks, I learned a lot and can put much
toward my own department and dealer support! Great job!
Dan.
Sheila – Time became scarce, I know, but I still do want to help you build this
thing for next year, add to our applications, and get more companies involved
and excited! If you would like my help, please let me know. Dan.
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