7:30 - 7:55
Registration and Breakfast

8:00 - 8:25
Jim McInerney, President and CEO, BHC Company
Chairman, Connecticut Quality Improvement Award Partnership; Winner of the 1997 Connecticut Small Organization Quality Award
"BHC Company's Quality Journey with CQIA"

8:30 - 9:10
Dale Crownover, President and CEO, Texas Nameplate
Winner of the Texas Quality Award and smallest winning company (66 employees) of the Malcolm Baldrige National Quality Award
"The Texas Nameplate Story"

9:15 - 9:40
David Gerber, VP Business Development & Technology Strategy
Gerber Scientific representing Gerber Technology
1999 Platinum Connecticut Innovation Prize winner
"New Product Development and Innovation: Solutions to Customers' Business Needs"

10:15 - 10:40
Dan Adams, President and CEO, Protein Sciences Corporation
1999 Platinum Connecticut Innovation Prize winner
"Using Quality and Innovation to go from Survival to Success"

10:45 - 11:10
John Welch, President and CEO, Electric Boat Corporation
"Re-inventing a Large American Corporation"

11:15 - 11:50
Darryl Peck, President and CEO, Outpost.com
"Sustaining the heat@outpost.com; Satisfying Customers on the Internet"

1:00 - 1:30
Concurrent Workshops Led by Exhibitors

1. Breakthrough Management Group, Scottsdale, AZ
"Excellence in Six Sigma Systems"

2. Cambridge Learning Design, Cambridge, MA
"Creating Web-Enabled Learning Communities

3. ITS Intertek Services, Shelton, CT
"ISO Changes for the Year 2000"

4. MEGA International, Waltham, MA
"Tools to Capture and Analyze Business Processes"

5. Root Learning, Inc., Perrysburg, OH
"Customized Learning Map visuals that create understanding by allowing people to learn by coming to their own conclusions"

1:30 - 1:45
Leslie S. Cutler, D.D.S., Ph.D., M.S., Chancellor and Provost for Health Affairs
University of Connecticut Health Center
"Innovations in Connecticut's Health Care"

1:45 - 2:30
Presentation of Connecticut Innovation Prizes and Team Photos

2:30 - 3:15
Concurrent Interactive Workshops

1. "Explorations of Accelerated Change: Delivering Immediate Results in a High Performance Culture"
Alden B. Davis, Leader of Accelerated Change Processes
Pratt & Whitney division of United Technologies Corporation
Participants will complete a "hands on" process improvement simulation which can be used to improve any business process.

2. "Developing Learning Communities"
Scott Hawkins, Intellectual Capital Business Analysis
American Skandia
Participants will explore how developing Learning Communities will benefit their organizations. Workshop led by a team from a service company that has exhibited explosive growth since arriving in Connecticut.

3:30 - 4:15
Concurrent Interactive Workshops

1. "Explorations of Accelerated Change: Delivering Immediate Results in a High Performance Culture" (Continued)
Alden B. Davis, Leader of Accelerated Change Processes
Pratt & Whitney division of United Technologies Corporation

2. "Six Sigma in a Service Organization: Accelerating Performance Excellence"
Archie Elam, Asistant Vice President, Risk and Portfolio Management, Six Sigma Master Black Belt
GE Capital Funding

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Last modified: 09/26/08